If you have questions about or problems with Residential Estimator, first look in this online Help for assistance. In the Help menu, select Index to display information about a specific topic. If you still cannot solve your problem, contact the Marshall & Swift support desk:
Voice: 800-526-2756 or 213-683-9000
Fax: 213-683-9043
Support hours:
Monday–Friday: 5 a.m. to 5 p.m. (Pacific time)
Saturday–Sunday: 6 a.m. to 3 p.m. (Pacific time)
Before you call the support desk, please have the following information available:
Browser type and version (e.g., Internet Explorer 5, Version 5.00.3103.1000). You can usually find the browser version by selecting Help then About when using the browser.
Operating system (Windows® 98, Windows® XP Professional, etc.)
An exact description of your question or problem, including what you were doing when the problem occurred
The exact text of any error messages
If you want further information about Marshall & Swift or its products, you can visit us at our web site: www.marshallswift.com